An inquest is ongoing at Norfolk Coroner’s Court into the death of 92-year-old retired factory worker Brenda Chapman, who died at Norfolk and Norwich Hospital (N&N) in November 2023. Mrs Chapman, a resident of Sussex Street in Norwich, was admitted to the hospital on 21 November with symptoms of recurrent abdominal pain and shortness of breath. She died two days later on 23 November.

Prior to her hospital admission, Mrs Chapman had been receiving treatment on a virtual ward, a healthcare service provided by the N&N Hospital aimed at monitoring patients remotely to avoid hospital admissions and reduce pressure on inpatient beds. The virtual ward utilises technology known as Feebris to monitor patients either continuously or intermittently, depending on their medical needs. The service supports the management of intravenous antibiotics, dressing changes, blood tests, and diagnostic procedures, enabling patients who do not require physical inpatient beds to be cared for at home. The virtual ward has been in operation since 2021 and has cared for thousands of patients.

At an initial inquest opening hearing in January 2024, area coroner Samantha Goward outlined that the death had been referred to the coroner by a medical examiner due to potential concerns relating to neglect or self-neglect. The cause of death was identified as aspiration resulting from an oesophagus full of gastric contents, which may have been linked to a nasogastric (NG) feeding tube that had been placed. Coroner Goward stated, “It’s a matter that’s been under investigation.”

Family members of Mrs Chapman have since expressed concerns regarding the care she received, prompting an adjournment of the court proceedings to allow for further information gathering. Coroner Goward noted at a recent brief hearing that the family had additional questions following their review of some of the evidence. She confirmed, “We are now gathering further information in relation to this case.” The full inquest is scheduled to take place on 3 November 2024.

The case continues to draw attention to the virtual ward model of care used by the Norwich hospital, which aims to provide urgent and emergency care at home to appropriate patients. The hospital states that all virtual ward patients are discussed during a consultant ward round to ensure comprehensive oversight.

The Eastern Daily Press is reporting on the developments of the inquest as it proceeds.

Source: Noah Wire Services