A homeowner in Eastwood, Southend, Essex, who constructed a hair salon in the garden of their £650,000 property without prior council approval, has been ordered by Southend Council to cease business operations amid opposition from local residents.

The salon is located within a large outbuilding erected in 2011, overlooking a swimming pool at 19 Blatches Chase. Owners D Holder and M Fallan initiated a retrospective planning application earlier this year, seeking permission to continue running the salon five days a week. However, Southend Council denied this retrospective permission on the grounds that the business introduced levels of non-domestic activity viewed as inappropriate for the quiet residential area.

Despite the building having been constructed over a decade ago—usually preventing enforcement action—the council’s development control committee agreed to enforce a directive requiring the removal of all business equipment from the outbuilding, stipulating its use solely for residential purposes.

In response, the owners have lodged an appeal and submitted a new retrospective planning application proposing reduced operating hours. The revised plan would allow the salon to welcome clients four days a week instead of five, limit daily customers to five instead of seven, and reduce staff from two part-time employees to one.

The property is situated in a tranquil suburban neighbourhood with an active Neighbourhood Watch. The salon’s access routes include a driveway shared with immediate neighbours and a side path. The operation has previously drawn criticism from locals who cited increased parking difficulties, noise, and disturbance.

One neighbour told MailOnline: “Parking is the main issue and has been ongoing since Christmas. To park on our driveway we have to drive onto their driveway and reverse back round. It must be a nightmare for their immediate neighbours who have a shared drive with them and will have people using the side path every day.”

Southend-on-Sea City Council received nine letters of objection concerning parking congestion, traffic stress, noise, disturbance, odour, and loss of privacy. Another resident expressed disapproval upon learning of the retrospective application, stating: “This is the first I’m hearing of the planning permission but I don’t agree with it.”

Councillor Paul Collins, representing Eastwood Park Ward, called for the application to be reviewed by the development control committee. Speaking to the Daily Mail, Councillor Collins explained his position regarding the residents’ concerns: “I will go and speak on behalf of residents. I’ll ask them what their view is but I certainly feel at the moment that they’re not content with this proposal and they will want to represent their views. I will support them in that. Despite the slight reduction in the application they still feel it’s not in an appropriate position.”

He continued, “I think they will not be supportive of this and I’ll make sure the committee knows that. It’s still in the middle of a back garden amongst residential properties. It’s not ideally suited and that’s their view so I shall tell the committee the residents are not happy and don’t wish it to proceed.”

The planning refusal cited that the salon’s activity generated “types and levels of non-domestic activity which are materially out of keeping with and significantly harmful” to the residential character of the area. The council noted that the level and frequency of people arriving and leaving the premises resulted in “activity, noise and disturbance which are incompatible with a residential setting.” The appeal report from the owners counters that “the proposed use would not have a negative impact on the character of the area or on the amenity of neighbouring occupiers.”

The four-bedroom detached house was last sold in 2007 for £380,000. Since then, the outbuilding was refurbished for use as a hair salon, with its current configuration allowing operations from Tuesday to Saturday between 9 am and 6 pm.

The case remains under consideration as the owners seek retrospective approval for a scaled-back version of their hairdressing business in the garden of their Southend home.

Source: Noah Wire Services