Ignite, a UK-based creative marketing agency, and Screen Pilot, a US digital marketing consultancy, have merged to form a 100-person global agency focused exclusively on the hospitality and leisure sector. This new venture, retaining the Screen Pilot brand, aims to provide a truly full-service offering that integrates creative, data, and technology capabilities to meet the growing demand for seamless, cross-market marketing solutions.

Bringing together over 40 years of combined industry experience, the newly formed Screen Pilot is strategically positioned to serve clients across the UK, US, Europe, and the Middle East. This expansion coincides with significant cross-continental investment in hospitality, evidenced by US investors pumping £6.6 billion into the UK hotel sector in 2024, while the broader UK hospitality industry contributes £93 billion annually to the economy. Additionally, inbound US travellers to the UK spent an estimated US$162 billion, highlighting the sector’s vital role in transatlantic economic exchanges.

Ignite brings a strong creative pedigree to the partnership. Known for award-winning work in branding, social media, and website design, Ignite’s portfolio includes marquee clients such as Stonegate, Marriott Hotels, Drake & Morgan, and Puttshack. The agency’s innovation extends to technology, having developed Fuse, an all-in-one e-commerce platform launched in 2021 and now adopted by over 250 hospitality venues globally. Fuse streamlines digital sales through features like order and pay at the table, collection, delivery, and event ticketing, enabling hospitality operators to optimise guest experiences and revenue.

Screen Pilot complements this with a technology and data-driven approach, leveraging AI and advanced analytics to optimise digital marketing performance. Their client roster includes leading hospitality groups such as Hyatt, Pyramid Global Hospitality, and Noble House Resorts. This tech-forward mindset allows Screen Pilot to deliver highly personalised marketing interactions that significantly improve conversion rates and customer engagement.

The new Screen Pilot agency will operate independently and be led by a blended leadership team featuring Tom Dibble as Executive Chair, Justin Larsen as CEO, Paul West as Partner and President for EMEA, and Sam Trainor Buckingham as Partner and Chief Creative Officer. Tom Dibble emphasised the agency’s ambition, stating, “We’ve created a global strategic powerhouse in hospitality, travel and leisure, built to lead with creativity, performance, and technology that brings an unrivalled deep understanding of how these sectors connect with brands.” Paul West highlighted the integration of strengths, noting, “By uniting the strengths of Ignite and Screen Pilot, we’re combining award-winning strategic and creative expertise with world-class, data-led performance marketing.”

Screen Pilot is anchored in its “Smart With Heart” proposition, which seeks to merge bold, emotive creativity with cutting-edge data insights and marketing technology. Their service suite covers branding and campaigns, websites, social media, production, and performance marketing. Key offerings include impactful creative work designed to enhance brand recognition, conversion-focused digital experiences that optimise the customer journey from digital engagement to in-person visits, social-first campaigns crafted for maximum shareability, bespoke tech development through an in-house R&D team, insight-driven strategy rooted in data analytics, and high-performing, personalised websites that can boost hotel and resort conversion rates by up to six times.

This merger not only consolidates creative and technological expertise but also reflects an evolving hospitality marketing landscape where fragmentation is increasingly viewed as a barrier to effective global brand growth. With combined offices spanning the UK, US, and beyond, the agency is positioned to capitalise on international trends, delivering integrated and scalable marketing solutions to hospitality clients.

In the context of the wider industry, Ignite’s trajectory from an independent agency founded in 2001 to this strategic union highlights both growth and adaptability. Before the merger, Ignite expanded internationally with offices in New York, Florida, and Milan and had already generated millions in revenue for clients through its Fuse platform. The acquisition by Screen Pilot in 2021 marked a step in deepening its US footprint and combining complementary strengths in digital and creative marketing.

Looking forward, the new Screen Pilot agency presents itself not only as a vendor but as a partner equipped to shape the hospitality sector’s future through innovation in creativity, technology, and data-driven marketing performance.

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Source: Noah Wire Services