Errors associated with diabetes diagnostic machines have led to at least 55,000 patients in England requiring further blood tests to confirm their condition, a recent BBC investigation has found. These machines, manufactured by Trinity Biotech, have been identified as producing inaccurate haemoglobin A1C test results, which measure average blood sugar levels crucial to diagnosing and monitoring type 2 diabetes. NHS England confirmed that sixteen hospital trusts use these devices, and some patients have been incorrectly diagnosed with type 2 diabetes, with some even prescribed medication unnecessarily.

The issue initially came to light in September 2024 when it was reported that around 11,000 patients at Luton and Dunstable Hospital in Bedfordshire needed re-testing due to erroneous diabetes results linked to an ‘intermittent problem’ with a blood analysis machine. NHS England later revealed that diagnoses of type 2 diabetes had increased by 10,000 cases in 2024, exceeding the expected figure by 4%. The Medicines and Healthcare products Regulatory Agency (MHRA) disclosed in July 2025 that the Trinity Biotech machines exhibited a positive bias, causing some patients to be wrongly classified as pre-diabetic or diabetic.

The repercussions for affected individuals have been significant. Vicky Davies, a 36-year-old from Kingston upon Hull, was mistakenly diagnosed in October 2024 and prescribed the maximum dose of Metformin—a drug used to lower blood sugar. After nearly five months on the medication, which caused stomach issues and dizziness, further tests revealed she was not diabetic. Ms Davies expressed frustration over the lack of apology from her GP and the emotional distress she experienced, including stress and time off work for medical appointments.

Multiple NHS trusts beyond Bedfordshire have reported similar concerns about inaccuracies associated with these machines, resulting in ongoing re-testing efforts. NHS England has assured that patients needing repeat tests will be contacted via their GP or local hospitals. For those incorrectly diagnosed, the risk to their health is deemed low, as standard practice prioritises lifestyle advice and support programmes before the administration of medication. However, patients taking diabetes medication who experience symptoms such as shaking, sweating, confusion, excessive thirst, or blurred vision are advised to seek immediate medical attention.

The manufacturer, Trinity Biotech, has stated it is working closely with the MHRA and has reached out to all hospitals using their machines to address the issue. NHS trusts and regulators are coordinating responses to manage the ongoing retesting and support for affected patients, acknowledging the emotional distress and inconvenience caused by the errors.

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Source: Noah Wire Services