Asda, one of the largest supermarket chains in the UK, has officially discontinued bonuses for over 10,000 of its managerial staff amid ongoing challenges in performance. This decision follows a turbulent year for the retailer, which has faced significant declines in sales and overall performance.

The announcement, which surfaced in early March, reportedly caught many managers off guard, as they learned about the decision through media outlets rather than an internal communication. One manager from South Wales expressed dissatisfaction, stating, “We knew deep down we probably weren’t getting a bonus this year, but it was used as a stick to beat us with during appraisals—hitting targets, being told we needed to perform to earn it. Then to find out through the media, without anything being said in-store, is an absolute joke,” as reported by Grocery Gazette’s sister publication Retail Gazette.

The scrapping of the annual bonus scheme has increased frustration among store managers, particularly as bonuses are typically seen as part of their overall compensation, providing a substantial financial incentive. Another manager highlighted the poor timing of the announcement, noting, “The bonus was due in two weeks, so to be kept in the dark until now feels like a huge lack of respect.” Many employees are concerned that this move represents an effective pay cut, with bonuses accounting for thousands of pounds annually.

Allan Leighton, who returned as chairman of Asda in November 2022, is at the helm while attempting to reverse the supermarket’s fortunes. He has previously indicated that the process of rectifying Asda’s issues will be lengthy. Clive Black, an analyst at Shore Capital, remarked that while Mr Leighton has brought new energy to the company, what is truly required is “a proper overhaul of the group’s engine, not just a 12-month service.” The challenges Asda faces include heightened operating costs due to upcoming legislative changes and a downturn in performance, highlighted as “embarrassing” by former chairman Lord Rose last year.

The GMB union has voiced concerns regarding the handling of job cuts at Asda, stating, “this is not the right way for one of the UK’s largest private sector employers to handle job cuts of this scale.” Since 2022, the supermarket has seen a restructuring that has led to layoffs, including the recent redundancy of 13 regional managers.

In light of these developments, experts predict that the dropping of bonuses may significantly impact staff morale and retention. A former Asda employee stated, “Morale will be rock bottom … This will mean some of the top talent looking elsewhere,” indicating a potential exodus of skilled employees from the company as frustration grows. Furthermore, one recruiter warned that the decision could induce “anarchy” within the organisation if not addressed promptly.

Asda has yet to provide any official commentary on this decision to scrap bonuses.

Source: Noah Wire Services