Popular online retailer Boohoo has announced a significant rebranding initiative, as it adopts the historic name of Debenhams, the department store it acquired out of administration four years ago. This strategic change comes at a time when Boohoo is grappling with a challenging sales environment, exacerbated by heightened competition from fashion brands such as Shein.

Under the leadership of newly-appointed chief executive Dan Finley, Boohoo reported a 21% decline in sales for its core brands, including Boohoo itself, MAN, and Pretty Little Thing, which amounted to £947 million. Finley admitted that the company had “lost our way” amid fierce market competition. During the Covid-19 pandemic, Boohoo thrived while many high-street retailers, including Debenhams, struggled and ultimately succumbed to financial pressures.

Debenhams, once a staple of the British retail landscape, boasted 123 locations and employed around 12,000 staff members before collapsing in 2020. The online retailer purchased Debenhams’ brand and website operations from administrators for £55 million. Finley expressed confidence in the transition, stating, “Debenhams is back”, and emphasised the return of the brand as a cornerstone of their future plans, describing it as “rebuilt for the future and transformed into Britain’s leading online department store.”

Boohoo’s rebranding to Debenhams represents an effort to regenerate interest in its offerings while addressing the challenges posed by declining sales and intense competition. The company announced in a statement that the business model and technology of Debenhams will be central to its operations moving forward. However, the market reacted cautiously, with Boohoo shares experiencing a drop of over 6% at the opening before stabilising later in the day.

Despite the rebranding, the company plans to continue with significant job cuts, including about 200 positions at its Manchester office and the closure of its US warehouse. Analysts remain sceptical about the effectiveness of the name change. Matt Britzman, a senior equity analyst at Hargreaves Lansdown, remarked to Sky News that while Boohoo has been facing struggles, “a name change doesn’t change the fact that sales are falling.”

In a similar vein, Dominique Muller, UK policy lead at Labour Behind the Label, expressed concern that the rebranding might distract from deeper issues within Boohoo’s operational model. Speaking to Drapers, Muller stated, “Instead of getting distracted by cosmetic changes, we should keep a focus on the core model of brands like Boohoo and what has previously gone wrong.”

As Boohoo pivots its identity towards Debenhams, observers will be watching closely to see how this strategic decision influences the company’s market performance and reputation moving forward.

Source: Noah Wire Services