Shares in recruitment giant Hays plunged to their lowest level in around 14 years following a stark profit warning that forecast operating profits for the quarter ending June 2025 would fall by more than half compared to last year. The London-listed firm now expects pre-exceptional operating profits of about £45 million, significantly below analyst expectations of £56.4 million. This forecast marks a decline of over 57% year-on-year and triggered an 11.5% drop in Hays’ share price, marking it the worst performer in the FTSE 250 Index.

The recruitment company cited increasingly challenging conditions in the permanent employment market, driven by heightened economic uncertainty which continues to weigh heavily on both client and candidate confidence. This slowdown in hiring momentum follows a broader trend seen across the recruitment sector, with firms like PageGroup and Robert Walters also reporting staff cuts and profit warnings amid deteriorating market conditions. Elevated interest rates, high energy prices, and trade tensions—especially U.S. tariffs impacting Germany—have compounded these difficulties globally.

Germany, Hays’ largest market contributing 65% of its operating profit in 2024, faces pronounced pressures particularly in its automotive sector. German net fees are expected to decline by 5%, reflecting lower sales and profit margins in the automotive industry, alongside fierce competition from Chinese electric vehicle manufacturers. Additional challenges stem from the impact of U.S. tariffs under President Donald Trump’s administration, which are expected to result in slower economic growth and job losses amounting to approximately 90,000 within a year. The group’s Australia and New Zealand operations anticipate a 9% decline in fees, while the UK and Ireland face an even steeper 13% drop.

The UK market has also experienced significant job losses — around 276,000 since the Autumn Budget — which introduced a rise in the National Living Wage to £12.21 per hour and increased employers’ National Insurance contributions. These cost pressures have dampened labour demand, contributing to an overall fragile hiring environment.

Hays’ quarterly results revealed a 9% year-on-year decline in like-for-like net fees, including a 14% drop in permanent placements and a 6% fall in temporary staffing revenues, which make up 62% of the business. Despite a concerted cost-cutting programme that includes a 5% reduction in consultant headcount during early 2025 and plans to cut expenses by £30 million annually by 2027, operating profits have continued to fall. Temporary hires, while generally more resilient, have also softened, especially in key sectors reliant on automotive and manufacturing industries.

In response to these challenges, Hays has indicated that difficult conditions are likely to persist into fiscal 2026, yet the company reaffirmed its commitment to improving net fee productivity and back-office efficiencies as key drivers for future profit recovery. However, the market’s cautious outlook is reflected in a broader industry trend: competitors such as PageGroup have reported a 13% drop in gross profits in Europe, with a particularly sharp decline in Germany and France, while Robert Walters has similarly tightened budgets amid ongoing economic uncertainty and trade-related risks.

Investment specialists comment that companies are more hesitant than ever to take on full-time staff, often opting not to replace those lost through natural turnover. At the same time, workers exhibit caution, wary of changing jobs in a potentially unstable employment climate that raises fears of being among the first to be laid off if employers initiate further cost reductions.

Over the last two years, Hays has significantly reshaped its workforce, closing several UK and Irish offices and reducing staff by approximately 2,700, including about 300 consultant roles in the British Isles alone. This strategic downsizing mirrors industry-wide measures as recruitment firms adapt to a cooling labour market and uncertain economic outlook.

While Hays aims to claw back profitability through operational efficiency and targeted strategic initiatives once market conditions improve, the ongoing malaise impacting hiring worldwide suggests the recruitment sector remains under considerable pressure in the near term.

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Source: Noah Wire Services