An investment banker is pursuing legal action against a London beauty salon, claiming that a botched laser hair removal procedure has left her with permanent scarring on her chin. Sunna Firdaus, 31, is seeking compensation of nearly £50,000 from Skintology Ltd, the owners of the salon where the treatment took place in September 2020.

Reports indicate that Ms Firdaus, who works as a product developer at BNP Paribas, alleges that excessive heat was applied to her face during the treatment at the salon located on Preston Road in Wembley. She asserts that this led to severe burns, creating a “visible wound” which subsequently resulted in scabbing, itching, and oozing. In court documents filed with the Central London County Court, her barrister, Mohsin Malik, described the aftermath of the procedure, detailing how Ms Firdaus experienced discomfort and pain, and how her injury did not heal as expected, leading to permanent scarring.

Mr Malik stated in the court filings, “The claimant suffered personal injury as a result. There were liquid secretions and scabbing soon afterwards.” Following the initial treatment, Ms Firdaus returned to the salon hopeful for further improvement, but it proved ineffective, and she was left with scars described as “noticeable at a conversational distance.” Her claim indicates that these mature facial scars are not amenable to further treatment, although their appearance might be improved with surgery. Additionally, it has been noted that she has experienced a psychological impact from this injury.

The salon, represented by lawyer Daniel Tresigne, is contesting the claim. They assert that Ms Firdaus was adequately informed of the risks associated with the procedure, including the possibility of burns. According to Mr Tresigne, “The core issue is whether or not the treatment was administered negligently.”

During a pre-trial hearing, Judge Alan Saggerson commented on the complexity of the case, highlighting the issue of informed consent. He stated, “On liability, the issue is whether what happened to this lady was an inherent, albeit minor risk, of the procedure of which she was duly warned.”

As part of the case, it has been suggested that expert witnesses in plastic surgery and psychiatry may be called to discuss the physical and emotional effects of Ms Firdaus’s injuries at the upcoming three-day trial, scheduled for next year. Judge Saggerson has agreed that such reports will be necessary for addressing the case’s arguments.

This ongoing legal battle underscores the potential risks associated with cosmetic procedures and raises important discussions about liability and informed consent in the beauty industry.

Source: Noah Wire Services